H-E-B Pharmacy has taken the top spot in best customer satisfaction in the J.D. Power 2022 U.S. Pharmacy Study for the second year in a row. The San Antonio-based company led in data analytics and consumer intelligence that measure customer satisfaction with brick-and-mortar and mail order pharmacies, H-E-B stated in a news release.
H-E-B ranked No. 1 across seven different areas, including people, time and cost savings, pharmacy trust, resolving problems or complaints, and other sections.