The Bexar County Sheriff’s Office warns residents about phone scams after a victim lost $5,900.
SAN ANTONIO — The Bexar County Sheriff’s Office responded to a victim losing thousands of dollars in a phone scam recently. Now, the department is warning others about the scheme.
The victim of the phone scam reportedly told deputies she received a call from someone she did not know who claimed there was a fraud alert on her bank account. The caller asked for her Social Security number, drivers license number and bank password. BCSO says this it is always a red flag when someone calls and asks for identifying information.
The caller then told the victim to stay on the line until he “tested” the information. He told her everything had been processed and supposedly set up an Apple Pay account. When he got off the phone, the victim discovered $5,900 had been withdrawn from her account and her phone reset and all stored numbers were erased.
The Bexar County Sheriff’s Department offered the following steps to prevent this type of scam:
- Hang up immediately: Don’t engage with the caller.
- Verify the claim: Contact your bank or wait until business hours to verify any issues with your account.
- Never send money: A genuine bank institution will never call you out of the blue to ask for your PIN, full password or to move money to another account.
If you or someone you know receives a suspicious call like this, contact The Bexar County Sheriff’s Office by calling 210-335-6000 or email BCSOTIPS@bexar.org