![](https://media.kens5.com/assets/KSDK/images/b45ab19d-e239-4fbc-8b74-3a571df2660a/b45ab19d-e239-4fbc-8b74-3a571df2660a_1140x641.jpg)
Del Rio authorities said Wednesday night that a cellular carrier was experiencing issues affecting customers. Other U.S. cities were seeing more direct problems.
SAN ANTONIO — The Del Rio Police Department said Wednesday night that a service outage affecting an unspecified “major cellular carrier” was preventing residents from being able to call 911. A day later, officials emphasized that the city’s emergency services weren’t being directly impacted like those in other major U.S. cities.
Authorities in the South Texas border city emphasized in a Facebook post that the “issue is with the carrier and not the City of Del Rio systems,” urging the public to call 911 with a landline or through a functioning carrier if they have an emergency.
Various other U.S. communities were reporting more direct issues affecting city emergency services Wednesday night, and the entire State of Nevada was experiencing 911 service outages. In Las Vegas –a city of more than 650,000 people – residents were warned of the 911 outage before police said around 9 p.m. that calls were functioning again.
On Thursday it became clear that workers installing a light pole in Missouri cut into a fiber line, knocking out 911 service for emergency agencies in Nebraska, Nevada and South Dakota, an official with the company that operates the fiber line said.
The fiber line belonged to Lumen Technologies, which is not a 911 service provider for Texas.
On Thursday, a city spokesperson in Del Rio told KENS 5 in regards to the Wednesday carrier outages affecting some residents: “As far (as) I am aware, those issues have been resolved.”
>MORE TEXAS NEWS:
>TRENDING ON KENS 5 YOUTUBE:
Learn more about KENS 5:
Since going on the air in 1950, KENS 5 has strived to be the best, most trusted news and entertainment source for generations of San Antonians.
KENS 5 has brought numerous firsts to South Texas television, including being the first local station with a helicopter, the first with its own Doppler radar and the first to air a local morning news program.
Over the years, KENS 5 has worked to transform local news. Our cameras have been the lens bringing history into local viewers’ homes. We’re proud of our legacy as we serve San Antonians today.
Today, KENS 5 continues to set the standard in local broadcasting and is recognized by its peers for excellence and innovation. The KENS 5 News team focuses on stories that really matter to our community.
You can find KENS 5 in more places than ever before, including KENS5.com, the KENS 5 app, the KENS 5 YouTube channel, KENS 5’s Roku and Fire TV apps, and across social media on Facebook, Twitter, Instagram and more!
Want to get in touch with someone at KENS 5? You can send a message using our Contacts page or email one of our team members.
Original News Source
Click here for Superior HOA Management