H-E-B says there’s a Facebook scam offering fake gift cards. Customers are urged to report suspicious posts.
CORPUS CHRISTI, Texas — H-E-B is alerting customers to a new online scam circulating on Facebook that falsely promises a large gift card or shopping spree in exchange for clicking a link or sharing it through Facebook Messenger.
The company said it is not running any giveaways on Facebook and urged customers to avoid engaging with the posts. H-E-B added that while it regularly reports suspicious campaigns, scammers adapt quickly and often impersonate trusted brands.
“We are aware of an online scam that is promising customers a large gift card or shopping spree at H-E-B if they click a link or share it within Facebook messenger.,” the company posted on it’s official Facebook page. “H-E-B does not currently have any giveaways running on Facebook.”
Officials encouraged customers to verify that promotions come directly from the company’s official channels, including its verified social media accounts, HEB.com or the My H-E-B app. Shoppers are also asked to double-check website domains before entering any information.
H-E-B said it will never ask for logins, sensitive information or require that customers share a promotion with friends to participate. Anyone who comes across a suspicious link on Facebook is asked to report it through the platform to help combat the scam.