Inside SAPD’s 911 call center: The voices saving lives before help arrives
This 911 call center never sleeps, fielding about 4,000 calls every day. In 2025 alone, the lines have lit up 2.1 million times. SAN ANTONIO — When emergencies happen, most of us dial 9-1-1 and wait for help. But before police officers, firefighters or paramedics arrive, a calm voice on the other end of the … Read more